Month 1
Diagnose
I find out how the business really works.
Interviews with your exec team and the people below them
Three years of accounts, read closely
A two-week diary of your time
Month 2
Plan
Two days off site, and one page everyone signs up to.
A three-year picture and this year's targets
Three priorities, each with an owner and a date
Your own role, written down
Months 3 to 6
Build the team
The right people, clear roles and decisions made below you.
One name against every function
A clear list of who decides what
The first quarterly reset
Months 6 to 12
Keep the rhythm
The plan runs on four meetings, not on you.
Weekly huddles and monthly numbers
Quarterly resets your team chairs
Next year's plan, written by your team
Harrow & Pike · One-page plan
Apr 2024 to Mar 2025
Why we exist
Three years from now · 2027
50 sites and £70m revenue at 11% EBITDA
Every opening run from one playbook, on time
Tom with investors and new sites, not on the pass
This year’s targets · to Mar 2025
EBITDA margin
9%
6.1%
Openings on time
5 of 5
2 of 5
Tom’s week
50 hrs
68
This quarter · Apr to Jun 2024
Tom’s role this year
Keeps
Investors and the bank, new sites, the exec team
Stops
Approving menus, hiring GMs, running openings
How we run it
Tuesday 9:00, 45 min
Site P&Ls, first Thursday
Quarterly reset
The blank plan, ready to print
PDF · A4 · 106 KB
